Job Title:  Pharmacy Cashier

Job Description:

The Pharmacy Cashier is a vital member of the pharmacy team responsible for providing exceptional customer service while efficiently managing transactions at the checkout counter. This role requires strong interpersonal skills, attention to detail, and knowledge of pharmacy products and services. The Pharmacy Cashier assists customers with purchases, processes payments accurately, and ensures compliance with regulatory requirements related to pharmacy transactions. Additionally, they may perform administrative tasks such as verifying insurance information, answering phone calls, and maintaining a clean and organized checkout area.

Key Responsibilities:

1. Greet customers warmly and assist them with their purchases in a courteous manner.
2. Scan and ring up items accurately using the pharmacy’s point-of-sale (POS) system.
3. Process payments by cash, credit/debit cards, and insurance claims, ensuring accuracy and confidentiality.
4. Verify prescription information and insurance coverage for prescription medications.
5. Provide information to customers about pharmacy products, services, and promotions.
6. Maintain a clean and organized checkout area, including restocking merchandise and removing expired products.
7. Answer phone calls and direct inquiries to the appropriate staff member.
8. Collaborate with pharmacy technicians and pharmacists to resolve customer issues or concerns.
9. Adhere to all pharmacy policies and procedures, including safety and security protocols.
10. Participate in training and professional development activities to enhance job knowledge and skills.

Qualifications:

– High school diploma or equivalent.

– Previous experience in a retail or customer service role preferred.

– Familiarity with pharmacy terminology and products is an asset.

– Strong communication and interpersonal skills.

– Ability to handle cash transactions accurately and efficiently.

– Attention to detail and accuracy in data entry.

– Proficiency in basic computer skills and familiarity with POS systems.

– Ability to multitask and work effectively in a fast-paced environment.

– Willingness to adhere to confidentiality and privacy regulations.

– Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

– Competitive hourly wage.

– Employee discounts on pharmacy products and services.

– Opportunities for advancement within the pharmacy or company.

– Training and development programs to enhance job skills.

-Positive and supportive work environment focused on customer satisfaction and team collaboration.