OTC Network Cards
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Get over-the-counter products with your OTC cards
If you have a pre-paid over-the-counter (OTC) card, you can use this card to buy eligible OTC medicines and health related items. Please note that not all OTC items are covered. Your card will only work for covered items. To use your OTC Card, take your card and your covered OTC item(s) to the checkout at any participating store or pharmacy.
Gather your eligible items and proceed to the front of the store checkout lanes. When you check out, swipe the card for payment. The total amount that you spend will be taken out of your monthly balance.
You can check the balance on your OTC card at any time by:
- calling 1-888-682-2400. You will be asked to enter your OTC card number.
- or by visiting www.otcmember.com.Once on the site, you will be asked to enter your OTC card number.
- or by calling Member Services at 1-800-373-3177 (TTY/TDD: 711), seven days a week from 8:00 A.M. to 8:00 P.M.